Privacy Policy

Privacy Policy

Last Updated: 26th November 2024

Baby Steps GP is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, services, or contact us. We adhere to the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect the following types of personal data:

  • Identity Data: Name, email address, phone number.
  • Booking Information: Details related to antenatal session bookings, preferences, or inquiries.
  • Payment Data: Processed securely through third-party payment processors.
  • Technical Data: IP addresses, browser type, and cookies to enhance your website experience.
  • Health Data: Only if provided directly for personalizing services (e.g., pregnancy stage).

2. How We Use Your Data

We use your personal data for the following purposes:

  • To manage bookings and provide antenatal services.
  • To process payments and issue invoices.
  • To communicate with you, including service updates or offers.
  • To improve our website, services, and user experience through analytics.

We process your data under lawful bases such as consent, contractual necessity, and legitimate interest.

3. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe or PayPal).
  • Website analytics services (e.g., Google Analytics).
  • Service providers for administrative support.

We do not sell or rent your personal data to third parties.

4. Data Security

We implement technical and organizational measures to secure your personal data, including:

  • Encrypted payment processing.
  • Secure storage of customer information.
  • Regular reviews of data protection procedures.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data where applicable.
  • Objection: Withdraw consent or opt out of marketing communications.

To exercise these rights, please contact us at admin@babystepsgp.co.uk

6. Cookies

Our website uses cookies to improve functionality and analyse site traffic. You can manage your cookie preferences in your browser settings. For more details, please see our Cookie Policy.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Booking data: Retained for 6 years for financial recordkeeping.
  • Health data: Retained only for the duration of service provision.

8. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be communicated via email or website updates. Please review this policy regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

  • Email: [Your Email Address]
  • Phone: [Your Phone Number]
  • Address: [Your Business Address]
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